By Norton E. Warner

Maintaining or increasing the advertising budget in a recessionary economy is essential to the long-term health of any enterprise. During an economic downturn or recession, most advertisers cut their budgets drastically. The two reasons heard most often are:

"People do not have the money, so our advertising would be wasted."

We can afford to cut our advertising because our competitors are cutting theirs." I have discovered a principle of personal or entrepreneurial success that seems to prove itself again and again. If you would succeed, observe what everyone else is doing and do the opposite. This seems to be true for advertising budgets in recessionary periods.

Nariman K Dhalla, in an article titled "Advertising as an Antirecession Tool" published in the Harvard Business Review, said, "Rather than wait for business to return to normal, top executives should cash in on the opportunity that the rival companies are creating for them. The company courageous enough to stay in and fight when everyone else is playing safe can bring about a dramatic change in market position."

Malcolm Moses, of Malcolm Moses & Associates of Boston, wrote in Boardroom Reports in the article "Recession Wisdom for Marketers,""Get more leverage from the advertising budget. Don't drastically reduce it. Companies that keep an advertising presence emerge from recession faster and stronger."

Norton is the author and creator of Marketing Firepower. Five decades helping businesses develop strategies, create campaigns, identify and target the most profitable customer and proper budgeting advice have all contributed to the Marketing Firepower information. Norton created Marketing Firepower to make his experience and success strategies available to businesses around the world.

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Tags: recession, marketing, advertising, budget

By Van Coker

If there is one undeniable truth in small business advertising, it is this: Business owners are more concerned about the media they choose than the message they choose to communicate.

If you don't believe me, just stop by your local coffee shop early in the morning. Ask one of the business owners enjoying his or her morning cup. Entrepreneurs are easily identified. They are always up at the crack of dawn, (probably because they just can't sleep) and the last people on the planet to put head-to-pillow. Always thinking. Always worrying. Always looking for a better way to attract customers. Always quick to offer an opinion regarding the advertising media. Which media works poorly...and which do not work at all.

They've tried absolutely everything under the sun with limited success. Newspaper, television, radio, yellow pages, billboards, pens and pencils and door-to-door coupons. They've spent money on quarter-pages, half-pages, full-pages. They've written checks for cable and local affiliate television. They've tried to connect with every radio station's morning-drive, afternoon-drive, and day-time listeners---even the overnight crowd that can't sleep, either. The yellow pages rep told them their troubles would disappear if they would simply "buy a bigger ad" and "add color." While every other media sales rep advised they were "just not reaching the right people."

Before you spend another dime attempting to attract customers to your business, consider---the message. Is the message in your ad...commercial...billboard...or whatever of any interest to your most likely customers? Does it offer anything of real value? Does it communicate what you can do for them? Is there anything in your message that might cause me to consider doing business with you? Or are you just one of the many "friendly"..."courteous"..."bigger selection" and "whatever your (fill in the blank) needs" businesses that offer nothing of any real consequence?

Don't get me wrong. Your choice of media is a very important decision. But no advertising media can possibly work if your message is missing the mark. It is important to reach the right people...but you must also make certain you reach them with a message that makes a difference.

What about your message? Is it making a difference? Or are you just wasting money on insignificant drivel? If you're not sure, give me a call or send me an email at Marketing Firepower. I'll be happy to listen and offer some thoughts about how to make your message relevant.

Van is vice president of Marketing Firepower with decades of experience in helping small business succeed through the effective use of advertising.

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Tags: marketing, advertising, media, message

By Jeff Dostal

I've been traveling quite a bit lately visiting with small businesses across the country. There is a common theme shared by the majority. When I ask the question, "Why should I spend my money with your company versus the competition?" I receive an interesting reply...silence. It's a bit scary the number of businesses that don't have a solid reply to this simple question. Do you?

One of the reasons we created what we call the Value Story Discovery process is because, as a business owner, you are too close to your business to know and understand the real value(s) of doing business with you. To put it bluntly, you just don't know why customers spend their money with you.

When we conduct a Value Story Discovery for a company, they are amazed at how the things they didn't feel were important are often the main reasons folks choose to do business with them.

If you'd like to know how a Value Story Discovery could dramatically improve the way you market and advertise your business, give me a call or email me. I'd be happy to answer any questions you might have.

Jeff is President of Marketing Firepower and an experienced marketing professional. He has helped many business become successful through the effective use of advertising.

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Tags: advertising, marketing, money, budget, Value Story Discovery

The most essential ingredient of any successful business is an effective Marketing Bridge. If you are unfamiliar with the term, “Marketing Bridge” refers to all the forces that combine to make a sale and create a customer for your enterprise. Every business has a Marketing Bridge. Some are in good shape. Some are in need of major repair and reconstruction. The creator of the Marketing Bridge, Norton E. Warner, also happens to be the founder of Marketing Firepower.

Recently I was privileged to speak to a group of like-business owners from the Midwest on the topic of improving sales through effective marketing and advertising. With the current economic conditions, there were many valid concerns. And many questions asked of me about advertising. Such as, “With so many consumers using the internet these days, what should we do about our Yellow Pages advertising?” Or, “We thought we could stimulate sales by lowering our prices, but our business has actually gone down….any suggestions?”

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Tags: marketing, advertising

The following is an excerpt from Chapter 2, "The Battlefield," of the book, "David Can Still Beat Goliath," by Norton Warner.

Customer dissatisfaction induces a search for a new supplier of a product or service. Consumers who move into your community need new product and service providers. Condition changes also create new customer needs and wants. Since all these factors- customer dissatisfaction, change of residence, and condition changes-can arise any hour of the day, any day of the week, any week of the year, two strategies are necessary to increase your market share by attracting new customers, and a third strategy can also be productive.

1. Create awareness, understanding, and trust or preference before the customer need or want arises.

If you have reached prospective customers hundreds of times with your message, you have an excellent chance of moving them through the advertising communication process before the need to purchase arises. Either your name is on their shopping list or you have developed a consumer franchise in their minds.

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Tags: advertising, customer, prospects